Business Bio 

Windsor Telecom started out in 1999 and soon became the leading provider of memorable phone numbers and the services that helped businesses make it easy for customers to connect with them. Since then they've grown into a full-service technology partner, supporting over 6,000 businesses with their connectivity, communication and IT services needs.

 

Loan Amount

Undisclosed

Region

South East

Funding Need

Growth finance & Acquisition

Sector

Telecommunications


Their Journey

Windsor Telecom Ltd (“Windsor”), a company focused on making technology easy and enjoyable for businesses of all sizes, has secured a multi-million-pound funding package from ThinCats, enabling it to accelerate its growth; and has simultaneously completed its first acquisition of IT services provider, Keen IT Solutions Limited.

Pete Tomlinson, CEO at Windsor Telecom said, “With five generations now working side by side for the first time and the rapid adoption of new tech, we’re delighted these steps will allow us to do even more to help our customers quickly take advantage of the rapidly converging worlds of software, communications and IT services.

“Keen IT is our first acquisition and they were an obvious choice because they share the same values and culture of customer service as we do, while their technical skills in managed IT services complement our existing capabilities perfectly. We’re delighted to welcome the Keen IT customers and colleagues to the Windsor team.”

Phil Keen, Founder at Keen IT added, “I’ve known Windsor Telecom for a long time and now felt the perfect moment to join forces with a company of their scale and expertise. I can’t wait to merge our skills for the benefit of our joint customers.” Phil will join Windsor in a newly created role as Head of Technology.

Dave Sherrington, Regional Head of Sales commented, “The IT & communications industry has never been more important than it is today, providing solutions and services that are vital to keeping businesses running. As a fast growing and flexible lender, we love backing successful and ambitious management teams, so it’s great to be able to help Windsor scale their vision of making technology easy and enjoyable.”

Windsor was advised by Acuity Advisors working in partnership with Altenburg Advisory on this transaction. Acuity Partner Marcus Allchurch commented, “Windsor is a great example of the growing group of mid-market tech businesses becoming the driving force of growth in the UK economy. Windsor is now brilliantly positioned to execute on its organic and inorganic growth strategy, and I’m delighted to have advised the team on this transaction. 

It was a pleasure working with Windsor and Acuity on this transaction. The tailored funding package from Thincats gives Windsor the headroom to grow organically as well as providing certainty of further funding for future acquisitions

Dan Barrett, Managing Director at Altenburg Advisory

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